ROSEVILLE, Minn. – Frontline Asset Strategies, a tech-enabled, nationally licensed and bonded full-service collection agency, is proud to announce that it has hired Justin Miller as its new Head of Operations. Justin Miller comes to the Frontline team from Vital Solutions. Mr. Miller has worked on various leadership teams across the industry for over 20 years and has directed teams across operations, business analytics, dialer teams, and customer services. 

“Justin is a great addition to our team, and we are excited for him to begin this next chapter in his career with us,” Tom Clement, CEO said. “As Frontline continues to expand its operations and provide more clients with fair, transparent collection and recovery solutions through advanced technologies and positive experiences, we knew bringing on an industry veteran like Justin would help steer our organization. Join us in welcoming Justin as our Head of Operations.” 

Mr. Miller has spent the last year as President of Vital Solutions. Earlier in his career, Mr. Miller worked as the Director of Operations at Vital before moving on to the PRA Group where he served in a variety of roles including Director of Operations, VP of Operations, and COO. Mr. Miller has spent his career focusing on the intersection of data and people to create a world-class customer experience via traditional and non-traditional collection channels. Justin Miller graduated from Georgia Southern University with a M.B.A. in 2000 and has since worked both home and abroad delivering advanced collection techniques and strategies. 

“I am excited to get started with the Frontline team,” Mr. Miller said. “Frontline’s exciting consumer-focused approach to collections provides both transparency and trust, two core values I have identified with during my career in the receivables industry. I’m honored to join the dedicated, experienced, and knowledgeable executive team at Frontline Asset Strategies and will continue to positively direct the FAST brand nationwide.” 

About Frontline Asset Strategies

Founded in 2008, Frontline Asset Strategies is a nationally licensed and bonded full-service collection agency specializing in accounts receivables management solutions that assist clients with maximizing the recovery of delinquent and non-performing accounts. The Frontline Asset Strategies team works with integrity and transparency to deliver positive consumer interactions that exceed expectations. The company is headquartered in Roseville, MN with an additional location in Jacksonville, FL.