FRAUD AFFIDAVIT
Radius takes claims of fraud or identity theft seriously.
If you believe that the account assigned to Radius was created without your knowledge or permission, or you were the victim of fraud or identity theft, which resulted in this account being created, please click on the FTC Fraud Form to open and download the required fraud affidavit.
Once downloaded, please fill the fraud affidavit form completely and follow all instructions within the form.
You may also choose to view additional information about the account by creating a user account and signing-in to www.payfrontline.com. Once signed in, you have the ability to view additional account details, communicate with us via email or chat, update contact information, request additional information, or one of the other available options.
If you need further assistance or have questions, please call us at (877) 258-1590, Monday to Friday, 8am to 8pm Eastern Time.
For T-Mobile accounts: If the account in question, in which you are reporting fraud or identity theft is for T-Mobile, please open/download the form and follow all instructions within the form. Please do not send this directly to Radius Global Solutions.
You may choose to notify Radius of your claim of fraud or identity theft by calling us at (877) 258-1590, Monday to Friday, 8am to 8pm Eastern Time or emailing us at info@frontlineas.com.
All other accounts: Once you have completed the form, you may mail it to Radius Global Solutions, LCC at 9550 Regency Square BLVD, STE 410-DEPT F, JACKSONVILLE, FL 32225 or email it to us at info@frontlineas.com.