Who is Frontline Asset Strategies?

Frontline Asset Strategies is a tech-enabled, nationally licensed and bonded full-service collection agency specializing in Accounts Receivables Management (ARM) solutions. We assist clients by maximizing the recovery of delinquent and non-performing accounts while delivering unparalleled positive consumer interactions that exceed expectations.

We have been providing high-quality, tech-centric, and compliant collection services since 2008. Creditors have relied on our professionalism, strategic recovery solutions, and compassionate customer service to drive bottom-line results. We are headquartered in Roseville, MN, with a satellite office located in Jacksonville, FL. 

We are growing! Our clients enjoy working with our team whose success, relationships, and daily actions are rooted in Frontline’s extensive ARM industry experiences, evolving technologies, and a culture that is nurtured by our executive team and defined by our Mission and Core Values.

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The Frontline Mission

Our mission is to provide fair, transparent collection and recovery solutions through advanced technologies and positive experiences.

We believe that honesty, respect, and transparency promotes consumer financial well-being, strong client partnerships, and employee and organizational growth.

Core Values

The Right People
Our employees are the heart and soul of our organization. We are neither a collections factory nor are we a cubical labyrinth or robotic call center. We are a strategically aimed, compassionate, dedicated, and compliant group of collection professionals. We only hire the most qualified professionals who enjoy helping others, working cooperatively in a team, and strive to exceed the expectations of clients and consumers.

Client Consumer-Centric
Our team works with integrity to provide the transparency that builds and maintains trust. We understand our priority is always our clients and their consumers. We acknowledge and are dedicated to the responsibility of these relationships and always act with respect, accuracy, and empathy. We have built mutually beneficial relationships because we heed rule number one: you’re the boss. 

Evolutionary
We live in a digital world and recognize the evolving preferences of consumers. Technology is always emerging and regulations are continuously evolving. We embrace the innovation that allows us to remain compliant with industry changes, meet our consumers in their preferred space, and stay at the forefront of the industry. 

Focus 

We do one thing and we do it well. Frontline Asset Strategies excels at collection and call center services. We focus on the small details that create huge successes for our clients and consumers. Our client’s success is our success and our unwavering attention to detail leads to high-quality results that exceed expectations.

Community Involvement

Frontline Asset Strategies exists not just in our offices, but in our communities. That’s why we actively support local charities and participate in events that create positive change in our neighborhoods, our cities, and the global community around us. We lead by example in creating positive change and hope that we encourage others to support the organizations and causes that are important to them. Frontline has supported U.S. Marine Toys for Tots Foundation, Susan G. Komen Race for the Cure, and many more organizations fighting for change.

Our Leadership

With over a century of combined experience in providing outstanding service and innovative solutions, our leadership team is composed of dedicated, experienced, and knowledgeable executives. Each leader brings a wealth of expertise, talent, and determination that builds our positive company culture and guides us in our relentless pursuit of success for our clients and our organization.