The first thing an elite collection agency must collect is the best people. We are not a collections factory. Nor are we a cubical labyrinth or a robotic call center. We are strategically aimed teams of collection specialists who enjoy working with each other and overachieving in a team-based environment.
We are champions of the client. We know whom we work for. We exist to help you succeed. FAST has built mutually profitable relationships and grown quickly because we heed rule number one: You're the boss. We're proud to be of service. Tell us what you need and watch us exceed.
Be sure of one thing, our culture is competitive. But our competitiveness is constructive and professional. We motivate with clear goals, incentives and deadlines. To compete in this industry you need a trusted agency partner that is equally willing to compete, with dignity, on your behalf. Undoubtedly, you'll quickly reap the benefits of our culture.
We live in a far different credit/collections world today than 20 years ago. Today's most effective collection agencies aren't stuck in yesteryear. They're rethinking, reinvesting, innovating - seeking new solutions to conquer the current mountain of consumer debt.
We don't try to be all things to all people in all countries in all languages. We focus. We excel in national consumer collections. Strategically headquartered in America's heartland, we are equidistant from both coasts for optimal call coverage.
Safe, reliable, accredited, compliant — no corners are cut on security. For example: instant desktop connection to national and state compliance regulations. Company-wide security including 24x7 video monitoring, recording and electronic key card access. Dual camera monitoring of cash application and processing. (Just to name a few.) Rest assured, security is ever-present throughout your placement lifecycle.